Deliver Conversational AI to callers for better customer interactions. Lower burden on live agents with better call handling. We deliver faster integration with your BOT framework for improved operational efficiencies within the contact center.
Call UsGive your chat bot a better conversational AI interface on the phone. Deliver human sounding personalized interactions.
Allow your callers to engage in real conversations, faster resolution and better call routing capability. Give your Bot the Voice it needs.
The market for self service and conversational AI bots is expected to grow to USD 26 Billion by 2023.
Phonologies’ Voice Platform has been deployed by large multi-region solution providers, Fortune 500 companies, and, telecom & mobile operators. Our platform can be deployed on the cloud, on-premise, or as managed infra. Seamlessly integrate with your backend and deliver slick Voice Bots.
Our solutions are setup for high availability and reliability. We make it easy to interface with, and work within all modern networks. This drastically reduces telecom & infra costs – leading to reduced cost of ownership and an ROI within 8 to 12 months.
Delivering Voice Bots on the phone is complicated. We solve this by deploying and maintaining infrastructure for you and provide an API that allows your business to use the infra in as many ways you need.
You focus on the Bot. We we manage delivery on the phone. Better cost control, with the flexibility to add scale as needed.
Virtual Assistants, or Voice Bots as we call them, have the potential to create better interactions for every industry. Deliver next-gen virtual assistants and transform the way your customers interact with your enterprise.
We provide easy-to-use and efficient Voice Bots for a high compliance driven vertical. Our healthcare customers provide 24X7 availability to deliver prescription refill, patient pre/post-op follow ups, appointment scheduling, and notifications services. Achieve 100% privacy for patient <> provider interactions and significant cost savings.
The Insurance business is flooded with claim status, filing and renewal queries. Phonologies provides your insurance policy holders with intuitive self-service Voice Bot to file claims and complete renewal payments. These bots are also extended to support Insurance agents. Do away with expensive live agents.
An industry vertical with one of the highest call volumes for routine queries related to account info and payment verification. Our highly scalable Voice Bots enable banks to provide 24x7 automated payment processing, outbound voice alerts for transactions, reminders and verification at a fraction of the cost.
An industry vertical that is volume-driven with high customer churn. Every transaction counts, and customers require assistance at different stages of the buying process. Our highly scalable Voice Bots enable retain brands to deliver personalized service to every customer, and also assist in payment processing.
Learn how Phonologies helped a leading Pharmacy chain earn $40m revenue!
Avaya Aura® Experience Portal uses modules of Phonologies Voice Platform since 2007!
600K password resets automated. $2 million saved annually by IT Helpdesk.
Our software powers your applications. You manage the infra. You manage our software.
read moreOur software powers your applications. You manage the infra. We manage our software.
read moreOur software powers your applications. We manage the infra. We manage our software.
read morePhonologies powers more than 50 Million of the world’s customer interactions every day. Our success comes from deploying standardized solutions and services to enable sophisticated AI powered 'human-like' conversations on the phone. Leading Pharmacy chains, Fortune 500 Businesses, and North America’s largest carrier rely on our platform everyday, driving great business outcomes. We combine the best of open technology standards like, VoiceXML / ccXML & SIP / MRCP, empowering businesses to deliver better customer care, improved operational efficiencies, and reduce cost of ownership. Phonologies is based in India and operates globally.
With more businesses investing in automation such as AI & chatbots, reach out, and let us know how we can help you. We will listen to you, guide you and then design, build and deploy the right solution to meet your business needs.
For rapid deployment of voice bots and enterprise speech applications in the cloud or on premise.
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We’ll design, deploy and support your telephony voice bot & infra for better operational efficiencies.
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We are pioneers of speech technology in India. Join us and build intuitive world class voice bots. Everyday.
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Partner with us and build intuitive voice bots that work with leading technology platforms.
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